Privacy policy

This policy explains what data ClipClutch collects, why, and what control you have. We keep it to the minimum we need to run the service.

What we collect

Account details: your email address and a securely hashed password (we never store your actual password).
Your videos: the videos you upload and the clips you make, plus automatically generated subtitles.
Usage: how many clips you've made this month, so we can apply your plan's limits.
Payments: handled entirely by our payment provider. We never see or store your card details; we only keep a customer reference and your plan.

How long we keep it

Uploaded videos, clips and subtitles are deleted automatically after 24 hours. Account details are kept while your account exists. You can ask us to delete your account at any time.

Who we share it with

We don't sell your data. We only share what's needed with the services that help us run ClipClutch: our hosting provider (stores and processes your videos), our payment provider (processes subscriptions), and an AI provider that receives a short clip transcript to write captions and hashtags. Each of them is bound to protect your data.

Cookies

We use a single essential cookie to keep you logged in. We don't use advertising or tracking cookies.

Your rights

Under UK data protection law you can ask to see, correct, export or delete your personal data, and object to how we use it. Contact us to make a request. You can also complain to the Information Commissioner's Office (ico.org.uk).

Changes

If we change this policy we'll update the date above and tell you about significant changes.